Quality May 18, 2016

Have used Runtal UF series before and the quality is excellent. Now if they could sneak more BTUs per foot.

Good Match For Replacement Jul 05, 2016

Dimensions all matched and lined up with previous ductwork. Made installation fairly easy.

Rinnai Rl94 - 5.5 Gpm At 60° F Rise - 0.82 Ef - Propane Tankless Water Heater - Outdoor Review Dec 12, 2016

I love this system. It's been installed in my house for almost two years now and have no problems at all and all the hot water I need. I would recommend this to anyone replacing a hot water unit. Originally, I had a tankless coil in the furnance and that required the furnace to run all year long. Now, I can shut off the furnace during the summer. Also, this product is energy star compliant which means a payback from uncle sam during tax time.

System Reliability Oct 02, 2016

Two days after installation, the 12k unit quit working with a fan malfunction code. Efforts to contact Gree have been unsuccessful. The 9k unit continues to operate normally. Warranty/repair is a real issue.

Arrived Complete & As Described Sep 12, 2016

Arrived promptly. Manufacturer readily available w/ live human beings answering the phone to provide tech/installation assistance. Straight forward installation w/ instructions, but would have liked a bit more detail on circulator placement. Installed & fired up in midst of cold snap. Only been a couple of weeks, but working without a hitch so far and heating house beautifully.