Gm Aug 12, 2016

Every thing was fine except it took a lot longer to recieve than I was told it would

Quiet, Easy Installation. May 18, 2016

This was my first mini-split installation, and it was time consuming but easy. The system is very quiet while running, easily have a conversation standing next to it and I can't hear it standing around the corner of the building, 10' away. The installation is on a semi-secluded lake cottage with only nature for ambient noise, it is that quiet. The indoor units (-18 and -09 wall mounts and 2 -09? floor mounts) are also very quiet in cooling mode. I have not tested heating mode. Notes for the... more

Great Overall Aug 12, 2016

Love this unit! Installed in the fall, it cools well yet can put out satisfyingly uncomfortable amounts of heat when it's 20F outside and throttles down very low to match demand. Thermostat is rather unintuitive to use all its features and you have only one set of temps in auto mode, but if you don't mind switching from heat mode to cool mode yourself you can program it any way you like. The indoor blower isn't obtrusive, but louder than the high fan of many ductless minisplits, even on... more

System Reliability Jul 24, 2016

Two days after installation, the 12k unit quit working with a fan malfunction code. Efforts to contact Gree have been unsuccessful. The 9k unit continues to operate normally. Warranty/repair is a real issue.

Reznor Udap Series Aug 20, 2016

We purchased 75,000, 120,000, 150,000, and 200,000 BTU units, 28 units in total. The 83% efficient rating helped us offset the cost of the upgrade by being eligible for a rebate from our utility. All heaters were installed and work beautifully. The heaters look great! They are installed in a warehouse with great WIFI access so we controlled all 28 individual heat zones using 28 WIFI thermostats from Honeywell. Couldn't be a happier customer! Now management has control of all 28 heaters with... more