Excellent Experience May 17, 2016

I placed the order with a knowledgeable sales rep who took the order on the phone. I gave the order, it shipped two days later, and it was received four days later. It was shipped in the best possible way. The unit was on its on skid and the whole assembly on a secondary skid all wrapped in plastic. One the top was banded a "cone" which prevented the unit from stacking. It was delivered by R & L delivery truck with a lift gate, and it was received without a dent or mark of... more

Very Good Service Sep 12, 2016

Very good price

Just Not Happy Jun 06, 2016

I would like to be able to give a good report, but the truth is during just the second winter I used this product it stopped working. I tried to relight it but as soon as I let of the pilot button the pilot goes out. I removed the thermocouple which senses the pilot flame and locks the gas valve on so the thermostat can control the burner. I was told if you sand it off it can restore its function. But that did not fix the problem and the pilot won't stay lit. I have to conclude that the... more

Liking It! Nov 17, 2016

I ordered the Mitsubishi 12000 BTU Ductless Heat Pump System for my Florida Rm and had it installed by a professional. It is operating absolutely great. I am more than satisfied with this unit. eComfort is the way to go.

Quiet Dec 23, 2016

Replaced a 1993 model Goodman that only started giving problems as of late.