Dissatisfied Customer Dec 16, 2016

My current Moline heater's heat exchanger failed. Ordering a new Moline 75,000 BTU Hot Dawg from eComfort" I was assured of delivery in time to be installed for the predicted minus ten degree below zero weekend. Friday morning I called your customer service, "It will be delivered by 4PM." I called again at 3:00 PM. "It will be delivered by 4PM"... I called again at 4:30, no delivery? Your customer serviced called the shipping company "Can't find the heater... more

Fsan30 Unit Heater Sep 29, 2016

Service great, Delivery on time, Unit came in DOA with bad pressure switch. Factory would not replace switch they said call where you purchased it EComfort. I did they wanted me to fill out all kinds of forms, Leave a credit card, until part was returned. Not worth the hassle I Just replaced pressure switch.

Excellent Buying Experience Nov 20, 2016

So I (hopefully) don't get sued: the following is my own opinion and experience. Your situation may be different. Consult a professional. I am not a professional. Not sure if that first review is an actual customer (smells a bit of a plant, but whatevs). The online chat left much to be desired, as all they responded with was that I'd be better helped by calling. Thanks a lot guys. I did call in, and the customer service was great. They did an estimate with me over the phone to help... more

Warm And Cozy Sep 27, 2016

I bought this unit not knowing if it would heat my 19 x 21 kitchen, but to my surprise I have not had to turn the unit any higher than 4 and that was on a -20 day . So my wife is well pleased with me.

Emergency Replacement May 30, 2016

Away from home for the winter. Family checking our home found the problem, needed a new boiler. I was in another state, went online (this boiler was recommended by the professional), able to work well on your web site. Called a few times with questions, very helpful. Shipped out immediately. Boiler installed without any problems. I returned home a few weeks later to a warm home new boiler, and every thing working well.